• Meet and Assist Services are available 7 days a week from 7:30am to 6:30pm Central Time, excluding major holidays.

• If wheelchair assistance is needed, please contact the airline directly. All airlines provide wheelchair services for passengers upon request.

• TSA Cares is a program offered by the Transportation Security Administration for passengers with disabilities and medical conditions needing assistance throughout the security screening process. Please submit a request to TSA at least 72-hrs prior to departure using this link:

https://www.tsa.gov/contact-center/form/cares

• You can also reach TSA by phone to request TSA Cares Assistance by calling  855-787-2227

• Passengers requesting Meet & Assist services must be at least 18 years old. Please call the airline if the traveler needing assistance is under the age of 18.

• If you need any other assistance, please contact us by clicking on the link below and completing the form below.
  
  

• Alert! If you submitted a form between April 21 and May 9, because of a temporary technical issue, please call 612-726-5570 to ensure your request was received.

• Questions about the form or our services may be directed to Travelers Assistance by calling 612-726-5570.