Senior Vice President/Chief Member Experience Officer – Mr. Wagner is Senior Vice President/Chief Member Experience Officer for Wings Financial and has been with Wings since June 2001. His responsibilities include all member-facing activities of the credit union. Included are Marketing, Business Development, Branch Operations, the Telephone Service Center and Card Services. Before joining the credit union, Mr. Wagner was a Vice President in the Retail Payment Systems group at U.S. Bank and was responsible for the development of the bank’s retail co-brand strategy, working with retailers like Target, Kroger and Albertson’s in the development of new payment products. Prior to U.S. Bank, Mr. Wagner was employed by Northwest Airlines in a variety of sales and marketing positions of increasing responsibility. Mr. Wagner has a B.S. degree in Marketing from Syracuse University and an MBA in Finance from the University of Minnesota.
Board Vice President
Steve Wareham is a Vice President at Trillion Aviation. Founded in 2006, Trillion specializes in providing business strategy, consulting and air service development to their airport clients.
Previously Steve was the Director of MSP Operations at the Minneapolis-St. Paul International Airport (MSP). In that role he worked extensively with the Foundation on MSP issues and is pleased to continue this effort as he has moved on to the private sector.
Steve holds a BA degree in Social Work and History, and a Master’s Degree in Organizational Leadership both earned at Bethel University in St. Paul, Minnesota.
Bill Deef is the Vice President of Community and International Relations for Meet Minneapolis Convention & Visitors Association. Deef has worked for the organization for 30 years to promote the MSP Airport as a gateway and Minneapolis as an international meeting and leisure travel destination. He also serves on the Explore Minnesota Tourism Council and Minnesota District Export Council.
Chris is Terminal Director for OTG Management at MSP International Airport, where he oversees all day-to-day restaurant and retail operations within Concourse G. Prior to his role at MSP, Chris served as OTG Management’s Operations Manager at LaGuardia Terminals C and D, and was part of the opening team that transformed the aforementioned Delta terminals at LaGuardia Airport. Chris has more than 25 years of management experience in the restaurant and hospitality industry.
Sherri Mullery, Vice President of Business and Foundation Partnerships for the Bloomington CVB, a destination marketing organization. Bloomington CVB promotes tourism domestically and internationally to bring visitors to enjoy Mall of America, Bloomington hotels, restaurants and the Twin Cities metro area attractions. Bloomington is adjacent to the MSP Airport and is a gateway city for the Great Lakes and Rocky Mountain regions. My service to the Airport Foundation MSP Board enables me to work closely with the organization to greet and service visitors to the airport, enhance the visitor experience and to support the foundation in the Arts and Culture program.
Tom Anderson is general counsel for the MAC.
Toby Broberg is the Vice President – Airport Operations in Minneapolis and oversees the Minneapolis hub, which operates nearly 400 flights on peak days.
In this role, she is responsible for day-to-day operations, customer service and Sky Clubs, leading approximately 2,500 employees.
Toby began her airline career in 2000, joining the Finance division of Northwest Airlines. Throughout her career, she has held various positions of increasing levels of responsibility, including Director – Corporate Customer Care and Managing Director – In-Flight Service. Most recently, Toby led the Airport Customer Service team in Minneapolis.
Toby attended Minnesota State University – Moorhead and graduated with a bachelor’s degree in Finance.
As Director of Explore Minnesota Tourism, John Edman is responsible for the development and implementation of statewide tourism plans, policies and programs to promote Minnesota as a tourism and travel destination. He is the state’s chief spokesperson for tourism-related issues, and manages Explore Minnesota Tourism with approximately 60 full-time staff and an annual budget of $13.9 million.
Edman has more than 25 years of senior management, sales and marketing experience in the leisure and hospitality industry. Edman holds leadership positions on a variety of national and state groups including: the National Council of State Travel Directors Board; the U.S. Travel Association; Great Lakes of North America; the University of Minnesota Tourism Center; and the Airport Foundation MSP. Prior to representing the state’s tourism office, Edman served as Director of Marketing for Carlson Destination Marketing Services. He was responsible for tourism marketing programs for a wide range of state and national tourism destinations throughout the world. Before Carlson Companies, Edman served as Director of Mississippi River Country, U.S.A., an international regional marketing organization, and as a marketing manager for Enright and Associates, a national marketing and management association firm.
Jamie Flaws is publisher of Greenspring Media, parent company for Minnesota Monthly, Midwest Home, Where Twin Cities, Real Food, Drinks, and several other publications serving residents and visitors of Minnesota. Greenspring Media is also the proud producer of Food & Wine Experience, Luxury Home Tour, Grillfest, Luxury Remodeling Tour and other large-scale consumer events, as well as numerous custom publications for small to medium sized businesses.
In her role as publisher, Jamie sets the strategic direction for the company, driving profitability and revenue diversification through product development. Jamie was appointed publisher three years ago, after serving as Associate Publisher for two years at Greenspring Media. Prior to joining Greenspring Media, Jamie spent a brief period of time as Vice President of Product Development and User Experience at Carsoup.com. Most of Jamie’s career was spent at the Star Tribune working in various leadership positions with a focus of driving business diversification through the development and implementation of web solutions, niche publications, and project management of company-wide strategic initiatives. She departed from the organization as Vice President of Niche Publications and Classifieds.
Jamie works with several non-profits, having served on the board of Vocal Essence and is now active on their marketing task force. She serves on fundraising gala committees for U of MN Masonic Children’s Hospital Winefest and American Cancer Society’s Legacy Ball. She is a board member of MMPA (Minnesota Magazine and Publisher’s Association) and is a committee member for the 2018 Super Bowl. In her spare time, Jamie enjoys running, cooking, and traveling.
Tammy Hartman is Vice President of Public Affairs for Clear Channel Outdoor where she oversees areas of lobbying, real estate and strategic community partnerships and initiatives. Early in her career, Tammy held various corporate positions with Supervalu and Fidelity National Financial. She earned a Bachelor of Arts – Philosophy from Hamline University and her Juris Doctorate from Hamline University School of Law. Tammy serves on several local committees that focus on important community impact issues such as homelessness and human trafficking. She also is a member of the City of St. Paul Business Review Council.
Doug Killian is Senior Director of International Tourism for Mall of America (MOA) in Bloomington, Minnesota. He is responsible for tourism marketing at the largest U.S. retail and entertainment complex.
Killian gained communications experience at Northwest Airlines before joining the Mall in 2001. His positions at Northwest included Manager of Public Relations for Asia (based in Tokyo), Assistant to the Chairman, Director of Internal Communications and Director of International Communications. A public relations campaign he developed for Northwest’s 50th anniversary of service to Asia won a Silver Anvil Award from the Public Relations Society of America.
Active in civic affairs, Killian serves on the board for the Airport Foundation MSP and the Minneapolis, Lakeville and Eagan Convention and Visitors Bureaus. He serves also on the University of Minnesota Tourism Center Advisory Council, the Minnesota Governor’s Tourism Council and the National Council of Attractions board.
Killian earned a bachelor’s degree in journalism from the University of Minnesota, Minneapolis.
Ross Kramer is a co-founder of Messerli & Kramer and established the firm’s government relations practice. He’s had a passion for government relations since assisting with the passing of a bill during his senior year of law school. A registered lobbyist for 40 years, Ross has spearheaded the political efforts that resulted in such significant projects as the Mall of America, the Minneapolis Convention Center, the Hiawatha Light Rail Corridor and North Star Commuter Rail and both Target Center and Target Field.
In addition to his government relations work – which helped earn Messerli and Kramer its reputation as a lobbying powerhouse – Ross has extensive experience as a professional pilot that makes him a valued consultant and expert witness in aviation cases. A retired lieutenant colonel in the United States Air Force Reserves who flew combat missions during the Vietnam war in 1965-68, where he was awarded the Silver Star and 12 air medals for combat mission, he spent 31 years as a commercial pilot for Northwest Airlines/Delta as a captain of the DC-10 and training other pilots while practicing law full-time.
Terry Mattson is the President & CEO at Visit Saint Paul and the RiverCentre Authority.
Mattson became CEO of the Minnesota capital city’s official convention and visitor’s bureau
effective February, 2014. He previously spent nearly 28 years at Visit Duluth in various
capacities. He has three decades of experience in tourism and was CEO of Duluth, Minnesota’s
official destination marketing organization since 1990.
John, born and raised in Minnesota, has a Bachelors of Arts degree from the University of Minnesota-Twin Cities in Anthropology. When not working, John finds time to volunteer in his community coaching youth sports like basketball and baseball. More importantly John enjoys spending his time with his wife, who he has been with since high school, and their two boys.
Since 2014 John has been the Director of Operations for the $30M retail business at the MSP International Airport for Dufry/Hudson/WDFG. This exciting, ever-changing, and complex airport business of up to 29 locations between two terminals consisting of Duty Free, News & Gift, Specialty, and Book stores has become his passion. John brings 20+ years of street retail experience with him, of which 13+ years have been in big box retail, managing $20M-$45M stores for Best Buy, Apple, and Dick’s Sporting Goods in Arizona, New Mexico, and Minnesota. John’s success over the years in the business has come from his focus on the power of relationships and attitudes, influencing and inspiring the internal and external customer experience, and driving the overall profitability of the business.
After a 20 year career in Northwest Airlines corporate and field office management Tom Pokonosky left corporate life for the risky challenges of entrepreneurship.
In 1982, Tom and his wife Mary opened a new concept business at Minneapolis/St Paul International Airport. After one year of knocking on the airport management’s door touting a new ticket distribution service for MSP travel agents, they were given approval to open TeleTICKET.
97% of the travel agents in the Twin Cities area used this convenient service. Eventually the service was available in 22 airports around the country in partnership with Mutual of Omaha airport locations.
TeleTICKET expanded into “business services” for commercial and leisure travelers and added Foreign Currency services to its airport locations.
In 2001 the business was sold to Travelex, a world-wide foreign currency dealer based in London England
Tom Pokonosky’s long tenure on the board of the Airport Foundation-MSP makes him the unofficial historian of the Foundation.
Dennis served on the Minneapolis City Council for 22 years representing the area adjacent to the airport, and his wife was a 35 year flight attendant for Northwest Airlines. Dennis is a retired Brigadier General from the U.S. Air Force. The Airport Foundation makes MSP one of the most user friendly facilities in the world.
Thomas W. Ting serves as Vice President and General Counsel for Starkey Hearing Technologies. Prior to joining Starkey Hearing Technologies, he was General Counsel for Sun Country Airlines. His previous experience also includes serving as corporate counsel at MoneyGram International and Polaroid Corporation. Thomas began his career as an associate attorney with the law firm of Henson & Efron in Minneapolis, Minnesota. Thomas received his undergraduate degree in Medical Ethics from Davidson College (N.C.) and his law degree from the University of North Carolina at Chapel Hill. Thomas is bilingual (Mandarin Chinese) and his representative experience includes domestic and international matters. In addition to his corporate practice, Thomas has supported various non-profit organizations in various roles.
Gene Winstead was elected to his first term as Mayor of Bloomington, Minnesota on November 2, 1999, and is now serving in his third term and eleventh year as Mayor. He’s been a member of the Bloomington City Council since his appointment in 1995. In addition to his work on the City Council, Mayor Winstead is currently serving on Bloomington’s Port Authority, Bloomington United for Youth, and the Bloomington Convention and Visitors Bureau. He is also a board member of the American Red Cross Blood Services Division and is on the Senior Community Services Board. He is a past member of the City’s Planning Commission, serving as its Chairperson through the development of the Mall of America, and has served on several other community boards and foundations including the Bloomington Crime Prevention Association (BCPA), Bloomington Housing and Redevelopment Authority, and the Bloomington Chamber of Commerce.
Mayor Winstead has been a resident of Bloomington since 1975 and is married with three grown daughters and seven grandchildren. He retired as Vice President of Operations from Lieberman Companies in Bloomington in August 2004 after 34 years and now keeps busy as a partner of Ike’s Food & Cocktails in downtown Minneapolis and at their newest location at the Minneapolis/St. Paul International Airport.
Sue Zelickson was an elementary and primary school teacher in Minnesota and South Carolina after graduation from the University of Minnesota. She has been a food reporter for the culinary community for WCCO radio and Minnesota Monthly magazine. for over 30 years. She founded the Kids Cafes at the Boys and Girls Clubs and Perspectives Family Center, Women Who Really Cook, a networking non profit for women in the food industry, the Food and Wine Experience. She compiled and edited fundraising cookbooks for the Guthrie Theater, the YWCA,the Mpls Inst. of Art, the 1006 Summit Ave Society and the American Cancer Society. Serving on over 20 boards and planning fundraiser balls and events for many of them is part of her yearly commitments. She is married to Dr Al Zelickson and has two sons, two daughter in laws and four grandchildren.